Co-production for Mental Health Services

The role of co-production in recovery-oriented approaches to mental health

A shift towards co-production is a commitment to meaningfully engage and work alongside people with lived experience in the design, delivery and evaluation of mental health services. Here in BC, some progress has been made, but there is still much more to do and much more to learn. Other jurisdictions who have lead co-production initiatives for recovery-oriented approaches to mental health can offer insight on possible ways forward. This webinar features an international panel, who discuss the ways co-production and centering lived experience can transform practice and policies in mental health settings and inform advocacy for systems-level reform. CMHA BC is joined by Louise Christie from Scottish Recovery Network, Laura Falconer from Barnardo’s and Lisa Androulidakis and Callum Ross from CMHA Calgary. 

In the facilitated panel discussion:  

  • Louise speaks to recent findings from SRN’s Making Recovery Real project that aims to develop recovery approaches to mental health that are entirely person-centered and involve services, decision-makers and people who have lived experience.
  • Laura, who oversees the implementation of Barnardo’s 10 year strategy for the mental health and well-being of UK’s vulnerable children, discusses their process of systems change that begins with data gathering and needs assessment, centers on co-production, and aspires to shifts in practice and government policy.
  • Lisa and Callum contribute their insights from leading the development and delivery of CMHA Calgary’s Recovery College, discussing their unique methodology for co-designed curriculum and how changes to recovery-focused programs lead to changes in organizational policies and culture.  
Download a pdf copy of the Powerpoint slides. 





Louise Christie, Network Manager (Operations)

Scottish Recovery Network



Louise Christie is the Network Manager (Operations) for Scottish Recovery Network, a non-profit initiative established in 2004 to promote and support recovery in Scotland and beyond. 

Louise leads a small team that works across sectors and with a wide range of organisations and people to support communities and the people within them to achieve their recovery potential; to support and share recovery approaches and learning; and to place lived experience at the centre of health and social policy. A key aspect of this approach has been the development and delivery of the Making Recovery Real initiative where SRN worked in partnership in two areas (Dundee and Moray) to support local agencies, organisations and people with lived experience to work together to identify what would support recovery in the area and how this can be actioned. 

Laura Falconer,

Assistant Director Impact -- Mental Health and Well-being



Laura is a Speech and Language Therapist by background with over 30 years’ experience of working in the fields of Early Years, Vulnerable Families and Children and Young people’s Mental Health and Wellbeing.

In 2017, she took up the UK wide role of Assistant Director Impact for Mental Health and Wellbeing within Barnardo’s and is responsible for setting the strategic direction for the organisation in relation to its Mental Health and Wellbeing work. Laura is currently leading on an ambitious programme of work across 4 Nations, focusing on facilitating systems change for children and young people’s mental health and wellbeing within Strategic Partnerships. Laura is passionate about early intervention, in ensuring children and families are central to service design and in developing evidence informed innovative practice

Lisa Androulidakis, 

Executive Lead -- Recovery and Strategic Initiatives 

CMHA Calgary


Lisa has a personal and professional passion for social change, with over a decade of experience activating and growing programs and relationships in the charitable and private sector in both the United Kingdom and Canada to meet the ever-changing needs of people with complex health needs. Lisa has worked in research, human rights and peer support initiatives her entire career – with a special focus in mental health, harm reduction and public health. In her current role with CMHA, she has built and led the creation of Canada’s largest Recovery College and is supporting with the National and Provincial growth and development of Recovery Colleges and peer initiatives.

Callum Ross,

Executive Lead -- Collaboration and Innovation

CMHA Calgary


Callum started his career with the Metropolitan Police in London UK. He began leading peer support and advocacy projects when he moved to Canada in 2011. Passionate about how unconventional methods and inventions can have a dramatic effect on people's health outcomes, he has seen the peer support team at CMHA flourish from 1 staff member in 2015 to 29 in 2018. He has personally seen the dramatic improvement that happens when the community itself is in the driver’s seat of program and service design.


Co-production for Mental Health Services
Co-production for Mental Health Services
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